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About BusinessTrack
BusinessTrack, now officially called Commerce Control Center, is Fiserv's suite of online merchant account tools, including ClientLine reporting and Dispute Manager, used to view statements, reconcile transactions, and track disputes across card brands. Its Dispute Manager lets merchants receive, view, and respond to chargebacks, but assembling the evidence itself is a manual step for each case. Because it's a reporting and management layer sitting on top of standard card-network processing, disputes still move through the usual multi-stage chargeback timeline.
Why Chargeflow + BusinessTrack
Every dispute, one queue
Chargeflow pulls disputes flagged in Dispute Manager into a single workspace alongside your other processors.
Evidence built for issuer review
Order, delivery, and communication records assembled into the format card-network reviewers expect for each reason code.
Beat every deadline
Chargeflow tracks each response window shown in Dispute Manager and submits before it closes.
Key Benefits
Unified queue
Every BusinessTrack-flagged dispute appears next to your other processors in one workspace.
Complete evidence, automatically
No more manually assembling documentation for Dispute Manager submissions.
Deadline tracking
Response windows are flagged and timed automatically.
Zero upfront cost
Success-fee pricing; you pay only a share of recovered disputes.
Questions?
we’ve got answers.
No. BusinessTrack (Commerce Control Center) is Fiserv's reporting and dispute-management tool that sits on top of your merchant account, not the processor itself.
No. It lets you view and respond to chargebacks, but assembling and uploading evidence is manual. Chargeflow automates that part.
Chargeflow ingests dispute data associated with your account and manages evidence and responses from one place.
Success-based pricing only, with no upfront fee.
need more help?
Need help deciding which solution is right for your business? Have a unique use case, such as a high transaction value, or simply want to learn more about Chargeflow? Schedule a short call with us to find out if it is a good fit for you.
Experience Speaks For All.
eCommerce brands, SaaS, and Enterprise companies.
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