Automate Nuvei Chargeback Recovery

Nuvei is a Canadian payment technology company founded in 2003 by Philip Fayer and headquartered in Montreal, giving merchants a single platform to accept payments across 200+ markets, 150 currencies, and more than 680 payment methods, including local card schemes and alternative payment methods. In late 2024 Nuvei was taken private in a roughly $6.3 billion deal led by Advent International, Fayer, Novacap, and CDPQ. Because Nuvei routes transactions through so many different card networks and APMs, disputes arrive under different rules depending on scheme: issuers generally have up to 120 days to raise a chargeback, merchants have roughly 30 days to file a representment, and qualifying Visa disputes must be formatted to the newer Compelling Evidence 3.0 standard to pre-empt a chargeback altogether. That mix of deadlines and scheme-specific evidence formats is what makes manually tracking every Nuvei dispute hard to keep up with.