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About PlatPay
PlatPay, officially Platinum Payment Systems, is a payment processor founded in 2002 and headquartered in Spanish Fork, Utah, serving retail, coaching, consulting, and health and wellness businesses with POS systems, terminals, and online payment solutions. It specializes in medium-risk merchants and offers built-in fraud and chargeback protection. Because PlatPay routes transactions through standard card-network rails, disputes still follow the usual chargeback lifecycle. Chargeflow handles the evidence and response work end to end.
Why Chargeflow + PlatPay
Every dispute, one queue
Chargeflow pulls PlatPay chargebacks into a single workspace alongside your other processors, so nothing sits unmonitored.
Evidence built for issuer review
Order, delivery, and communication records assembled into the format card-network reviewers expect for each reason code.
Beat every deadline
Chargeflow tracks each response window and submits before it closes, so cases aren't lost to a missed deadline.
Key Benefits
Unified queue
Every PlatPay dispute appears next to your other processors in one workspace.
Higher win rates
Evidence is enriched with data points that make submissions more complete and persuasive.
Deadline tracking
Response windows are flagged and timed automatically.
Zero upfront cost
Success-fee pricing; you pay only a share of recovered disputes.
Questions?
we’ve got answers.
Chargeflow ingests dispute activity from your PlatPay account and manages evidence and responses from one place.
PlatPay offers fraud and chargeback protection tools. Chargeflow builds on that by assembling and submitting the evidence automatically.
Yes, Chargeflow's evidence engine is well suited to the retail, coaching, and wellness categories PlatPay specializes in.
Success-based pricing only, with no upfront fee.
need more help?
Need help deciding which solution is right for your business? Have a unique use case, such as a high transaction value, or simply want to learn more about Chargeflow? Schedule a short call with us to find out if it is a good fit for you.
Experience Speaks For All.
eCommerce brands, SaaS, and Enterprise companies.
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